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Frequently Asked Questions


About call Voice logger >

Is call Voice logger easy to use?

call Voice logger can be used with no interaction at all. It simply recognizes when your telephone is in use, and records the call, as a background operation with no user interaction.
Alternatively, you can use the features of call Voice logger to enter caller details, and your own notes on calls. So they are kept with the call itself.

How easy is it to replay my recordings?

Recordings can be replayed instantly. There are no tapes to rewind. You can even create a recording DURING a call using the "snapshot" feature, and listen to the earlier part of your call while still speaking to your client. This can be very useful if you missed some important details.

What duration can I record?

You can record any length of call, and keep them for as long as you like. How many calls you can fit is determined only by your available hard drive space. Using our built-in file compression, 20Gbytes of disk drive space can record more than 3,000 hours of telephone calls.

What if I don't want to fill my hard drive with telephone calls?

No problem. call Voice logger has disk management features built in. You can tell it to automatically discard calls older than a specified age, or when a specified amount of disk space has been used. call Voice logger's flexibility, matches your needs. Calls which you have manually flagged as "important", are not discarded by disk management, so they remain as long as you need them.

Is call Voice logger compatible with my PC?

call Voice logger works on Windows 98, ME, 2000 and XP. You need a USB port to connect the device, and a soundcard to replay your calls. We recommend at least 1Gbyte of disk space to store your calls.

Can I send my recordings to other people?

You can email your calls from within call Voice logger. You can send call Voice logger's own compressed files (to other call Voice logger users) or standard Windows WAV files, which anyone can listen to.

Where can I buy call Voice logger?

You can buy from our dedicated sales team, here. Alternatively, ask your Telephone dealer whether they are selling call Voice logger. 


 
 

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